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„The area is slightly undesirable and was very noisy. It was very noisy at night, even with the windows closed and curtains drawn. The hotel itself is passable... but for the nightly fee, it could be a higher standard. It's the little details - not having a kettle in the room, having hand soap bottles you have to squeeze (unsanitary) and then the soap with such a strong masculine smell. Water glasses in the room so tiny you question what is the point. It could have been so much nicer if these little details were different.‟
Mehr anzeigen↵„Dear Maruko, Thank you very much for taking the time to share your impressions with us in such detail. We are delighted that you had such a positive experience with our breakfast service staff in particular—we will be happy to pass on your special praise. We also thank you for your kind words about the helpfulness of our front desk team. At the same time, we deeply regret that your stay did not meet your expectations in every respect. In particular, the hair you mentioned in the bathroom upon arrival certainly does not meet our standards. Please accept our apologies for this—we have already discussed your feedback internally with our housekeeping team. Regarding the issue of noise, we would like to note that we replaced all windows in the building with modern triple-glazed windows just last year. When the windows are fully closed, outside noise is generally barely noticeable. Nevertheless, we ask for your understanding that, as a city hotel in an urban location, the surroundings—especially at night—cannot always be completely noise-free. Regarding the lack of a kettle in the room, as part of our sustainability concept, we have made a conscious decision not to equip each room with individual appliances or capsule systems. Instead, a coffee and tea station, including hot water, is available to our guests in the lobby 24/7 free of charge and can be used at any time. Like many hotels, we use refillable pump systems for our soap dispensers to reduce packaging waste and operate more sustainably. We certainly take your feedback regarding the scent and ease of use to heart. Thank you again for your candid feedback. It is only through honest feedback that we can continue to improve. We would be delighted if you would give us another opportunity during a future stay to further impress you with our hotel. Kind regards Paula‟
„Super convenient location, very friendly staff and the room was perfect for our needs. The coffee vending machine was a huge plus as there was no coffee store nearby and the provision of lemon-infused water was a great touch. I also was very satisfied by the fact that our luggage was taken to our room when ready (as we checked in early). Would stay again.‟
Mehr anzeigen„In general I would recomment the hotel due to the kind staff. I also loved our room location, rooms 701/702. Having booked two rooms it was great to have them together and in a private little spot on the top floor. We were allowed to check in an hour early which was also super helpful. Free coffee in lobby is a nice touch. Location was also very good.‟
Mehr anzeigen„Eigentlich sehr gut. Dass die ältere Dame den Hotel-Aussenbereich morgentlich mit Mopp und Wasser akribisch gereinigt hat, ist an der Strasse sehr nötig und war eindrücklich zu sehen als Gast ! "Chapeau"‟
Mehr anzeigen↵„Lieber Georg, danke für Ihre Zeit, die Sie sich für die Bewertung genommen haben. Es freut uns, dass Sie eine gute Zeit bei uns hatten und zufrieden mit Ihrem Aufenthalt bei uns waren. Vielen Dank für die positive hinsichtlich der Reinigungsarbeiten, welche unsere fleißige Mitarbeiterin durchgeführt hat. Ein sauberes Umfeld hinterlässt bei all unseren Gäste und auch uns ein angenehmes Gefühl. Daher ist uns Sauberkeit wirklich wichtig. Schön, dass Sie diesen Einsatz auch so geschätzt haben. Wir würden uns sehr freuen, wenn Sie uns bald wieder einmal beuschen kommen. Beste Grüße Ihre Paula‟
„Sehr zufrieden. Wenn wir beim nächsten Mal früher buchen bekommen wir bestimmt einen besseren Preis‟
Mehr anzeigen↵„Liebe Gäste, schön, dass Sie sich bei uns sehr wohl gefühlt haben und sehr zufrieden mit Ihrem Aufenthalt bei uns waren. Wir freuen uns natürlich, wenn Sie uns bald wieder besuchen kommen. Den besten Preis bekommen Sie immer direkt bei uns! Beste Grüße Ihre Paula‟
„Excellente‟
Mehr anzeigen↵„Dear Sylvie, thanks for your visit and your review. We are glad your experience with us was excellente. We are lookign forward to welcome you again. Best regards Paula‟
„Gemütliches ruhiges Hotel‟
Mehr anzeigen↵„Liebe Tanja, über Ihre positive Bewertung freuen wir uns sehr. Schön, dass Sie eine gute Zeit hatten und sich bei uns wohl gefühlt haben. Wir sind gerne wieder einmal Ihre Gastgeber in München. Beste Grüße Ihre Paula‟
„Clean, modern and efficient‟
Mehr anzeigen↵„Dear Wiebke, thanks for your visit and your review. We hope you will choose to stay with us again. Best regards Paula‟